Frequently Asked Questions
Q. How long does it take to set
up an account?
A. About 15 minutes
Q. Is there a set
up fee?
A. No, but we do expect you to sell a minimum of 50
tickets
Q. I run a small live music club with room for 200
people. Do you offer a simple way to sell tickets in advance?
A.
Yes, please call a new account specialist at 877-725-8849
Q. I
run a small theater with 100 General Admission seats. Do you offer a simple box
office service?
A. Yes, please call a new account specialist at
877-725-8849
Q. I run a large theater with 5000 reserved seats.
Do you offer a full box office service?
A. Yes, please call a new
account specialist at 877-725-8849
Q. I organize a festival
that holds 20,000 people. Do you offer a simple ticket service?
A.
Yes, please call a new account specialist at 877-725-8849
Q. I
organize a massive outdoor concert for 50,000 people. Do you offer a simple way to
sell tickets in advance and day of show?
A. Yes, please call a new
account specialist at 877-725-8849
Q. How long does it take to
get my event online and selling tickets?
A. About 1
hour
Q. How soon do I get paid?
A. Checks are cut the
day of the event. For a small fee you can choose a wire transfer and have the
funds deposited directly into your bank account.
Q. In addition
to selling tickets online, can you print & send me tickets to
sell?
A. Yes!
Q. Can my customers call you for
assistance or if they have questions?
A. Yes! Our customer service
center is open 6 days a week
Q. What if I have a question? How
much support is offered?
A. Our client support center is accessible
24 hours a day, 7 days a week.
Q. How do I know when there has
been a ticket sold?
A. You have full access to sales reports 24
hours a day 7 days a week.
Q. Are my sales reports in real
time?
A. Yes
Q. Can I access all my customers
information? (name, phone, email, mailing address)
A. Yes!
Q. How are customers orders confirmed?
A. Every
customer recieved an email confirmation
Q. How long do we need to
commit to use your service?
A. There is no minimum commitment
Q. Can I manage multiple events from one account?
A. Yes
Q. I'm new to this, can you walk me through
a demo?
A. Yes! Just call 877-725-8849 and ask to speak to a new
account specialist. |
